Returns & Exchanges
At Edgars, we want you to be completely satisfied with your purchase, which is why we offer a flexible 30-day return policy for most items in their original condition. Whether you shopped online or in-store, we are committed to making your exchange or refund process as seamless as possible.
Initiate Your Request
Log in to your online account and select the items you wish to return from your order history, or visit any Edgars store with your original tax invoice.
Package Your Items
Ensure all items are in their original packaging with tags attached. If returning via courier, securely pack the products to prevent damage during transit.
Choose Your Method
Select between a complimentary in-store drop-off at your nearest branch or schedule a courier collection from your preferred address for a small fee.
Receive Your Refund
Once our team inspects the returned goods, your refund will be processed to your original payment method or issued as an Edgars gift card within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing